ComfortFit Labs is a company with over 35 years of solid orthotic experience and a commitment to operational excellence. ComfortFit Labs was created with the goal of producing a quality orthotic at a reasonable cost with superior customer service and technical support. We are focused on our customer and strive to make working with us as simple and pleasant as possible. This is evident in our decision to offer you several ways in which to place an order, have your finished product shipped back to you, and communicate to us your needs as well as those of your patients. Not to mention our flat rate orthotic pricing that includes ALL in and outbound freight, no charge rush option, and our interactive web site with downloadable order forms, detailed product information and our customer order status feature which allows you to track all of your orders as they move through our lab.
Our clients demand orthotics made from the highest-quality materials available and that is what we deliver. We manufacture our custom orthotics from your patients’ individual molds, and all the biomechanics of the foot are considered while fulfilling your prescriptions. ComfortFit’s quality assurance program and in-process inspection creates a standard of excellence not found in most orthotic labs. This insures that your patients’ orthotics are accurate each and every time. All of our orthotic shells carry a lifetime guarantee against breakage. All other components of our orthotics carry a standard six-month guarantee against workmanship or defects. After the initial six-month guarantee, all repairs and adjustments will be charged at our standard flat rate repair charges. During the six-month guarantee, ComfortFit Labs will adjust and repair all orthotic components. There is no charge for inbound or outbound freight on repairs that are in warranty. Additionally, we offer a two year protection warranty on all of our orthotics. The Comfort Zone protection policy covers your patient’s orthotics regardless of what may happen to their orthotics during this period. All work done on the devices will be at no charge.
We Are Unmatched
Our repair service is unmatched by other labs. We offer two flat rate repair options: Basic and Comprehensive. Our Basic repair service will provide you with new top covers, new bottom covers and poron extensions or poron over the shell while our Comprehensive repair service provides a complete rebuild of the old orthotics including new posting, arch fill and replacement of most standard accommodations. Orthotics manufactured by any lab can be refurbished to a like new condition and fully guaranteed for 6 months.
We Lead Others
Our mission statement is “The Company to Lead You into the Future of Footcare” and that is because our goal is to be a leader in proven, accurate technology that streamlines the fabrication of custom foot orthotics. This is important for you and your patients. Our investment in technology has been focused on these factors: accuracy, consistency, reliability, ease of use and cost. Our current in office scanning technology offers you faster turnaround time, eliminates messy casting procedures, is easy to operate with no calibration required and is portable from room to room. Plus, there is no additional equipment to purchase and your technical support is ongoing even after office hours. This will save you time and money – “ not to mention headaches. Of course, we accept any method of casting including traditional plaster casts, STS products, and foam impression boxes. We offer video casting tutorials on our website and downloadable step by step text instructions for all of the listed methods.
We Are Dedicated
The entire team at ComfortFit Orthotic Labs is dedicated to your total satisfaction. We are proud of the products we produce and equally proud that our clients refer us to their fellow practitioners. ComfortFit Orthotic Labs will continue to listen, learn and exceed your expectations today, tomorrow, and well into the millennium. Please contact us with any questions or comments at 1.888.523.1600 or email us at firstname.lastname@example.org. We encourage you to visit our website at www.comfortfitlabs.com for a complete list of all of our products including our pre-fabricated orthotics for adults and children, the complete line of Richie Brace products, air walkers and night splints, Medicare approved diabetic shoes and inserts and our orthotic sandals.